jeetw's Privacy Policy
Your personal information is completely safe with us. Here is a full description of how jeetw collects, uses, and protects your data.
Table of Contents
1 Introduction & Scope
jeetw ("we", "us", or "the platform") is an online gaming platform operated for Bangladeshi players. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how jeetw collects, uses, stores, and protects your personal information.
This Policy applies to jeetw's website, mobile version, and all associated services. By using our platform, you agree to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.
This Policy should be read together with our Terms & Conditions and Responsible Gaming policy, which complement one another.
2 Types of Information Collected
jeetw collects information in two main categories: information you provide directly, and information collected automatically through your use of the platform.
Information Provided by You
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID card or other government-issued identity document details
- Payment account details (bKash, Nagad, Rocket, or Upay number)
- Login credentials (username and encrypted password)
- Messages and attachments you provide when contacting support
Automatically Collected Information
- IP address and device identifiers
- Browser type, operating system, and screen resolution
- Session duration, pages visited, and click data
- Game history and betting activity logs
- Transaction history (deposits and withdrawals)
- Information collected through cookies and similar tracking technologies
3 Methods of Data Collection
jeetw collects information through the following methods:
- Registration & Account Verification: Information you provide at the time of account creation is collected directly.
- Transaction Processing: Necessary financial information is received from the payment gateway during deposits or withdrawals.
- Customer Service: When you contact us via live chat or email, the details of that conversation are stored.
- Automated Technologies: Platform usage data is collected through cookies, web beacons, and log files.
- Third-Party Sources: Where necessary, information may be verified through identity verification agencies.
4 Purposes of Data Use
jeetw uses your information for the following legitimate purposes:
Account Management & Service Delivery
Your information is essential for creating and managing your account, processing transactions, personalizing your gaming experience, and providing technical support.
Security & Fraud Prevention
We analyze data to ensure account security, detect suspicious transactions, and prevent unauthorized access.
Meeting Legal Obligations
For age verification (21+), compliance with Anti-Money Laundering (AML) guidelines, and fulfilling applicable legal responsibilities.
Responsible Gaming
To monitor your gaming behavior, identify potentially risky patterns, and ensure that responsible gaming tools are functioning properly.
Communication & Support
We may contact you for important account notifications, transaction confirmations, and customer service purposes.
5 Data Disclosure & Third Parties
jeetw does not sell or rent your personal information. However, in certain circumstances we may share information with the following parties:
Service Providers
Information may be shared with third parties providing payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical infrastructure management, and customer support services on our behalf. These parties may only use the information for the contracted purpose and are required to store it with appropriate safeguards.
Legal Requirements
Required information may be disclosed in response to a court order, legal process, or a legitimate request from a regulatory authority. Such disclosure is necessary for the legal protection of both us and our users.
Fraud Prevention
In cases of suspicious financial activity or potential fraud, information may be shared with the relevant authorities.
Business Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be notified in advance in such cases.
6 Cookie Policy
jeetw uses cookies and similar technologies to improve your experience on our website. Cookies are small text files stored on your device.
Types of Cookies
- Essential Cookies: These are necessary for the core functions of the platform — maintaining login sessions, verifying security tokens, and so on. These cookies cannot be disabled.
- Functional Cookies: These remember your preferences — such as language settings and display options.
- Analytical Cookies: These help us understand which parts of the platform are used most, and are used to improve our services.
You can control cookies at any time by changing your browser settings. However, disabling essential cookies may affect some platform functionality.
7 Data Retention & Deletion
We retain your information only for as long as necessary or legally required.
- Active Accounts: All relevant information is retained while the account remains active.
- Closed Accounts: Even after an account is closed, financial records and identity-related information are retained for a specified period as required by applicable law.
- Transaction Data: Financial transaction records are required to be retained for an extended period under anti-money laundering regulations.
- Deletion Requests: Beyond legal obligations, you may request that your information be deleted. Doing so may limit your ability to use our services.
8 Security Measures
jeetw applies industry-standard technical and administrative measures to protect your information:
- SSL Encryption: All data transmitted to and from our platform is protected by 256-bit SSL/TLS encryption.
- Password Protection: Your password is never stored in plain readable form — it is stored using a strong cryptographic hashing method.
- Access Controls: Only authorized personnel, for specific purposes, are granted access to your personal information.
- Regular Security Reviews: Our systems undergo regular security audits.
- Data Segregation: Sensitive financial information is stored separately from general account information.
Complete security of data transmitted over the internet cannot be guaranteed, but we take all reasonable precautions. Your role in your account's security also matters — use a strong password and do not share your login details with anyone.
9 Your Rights
As a user of jeetw, you have the following rights over your personal information:
Right to Access
You may request to know what information we hold about you. We will provide a copy within a reasonable time.
Right to Rectification
If your information contains any errors or is incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances, you have the right to request deletion of your information. However, this right may be limited in cases of legal obligations or ongoing disputes.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, such as marketing communications.
Right to Withdraw Consent
Where data processing relies on your consent, you may withdraw that consent at any time. This will not affect any processing that was completed before the withdrawal.
To exercise these rights, contact us at [email protected]. We will assess each request honestly and in compliance with applicable law.
10 Protection of Minors
jeetw strictly prohibits its services for anyone under 21 years of age. Our platform is operated for adults (21+) only.
We do not knowingly collect any personal information from minors. Age verification during registration is mandatory. If we learn that a user is under 21, their account will be closed immediately and the associated data will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
11 Policy Changes
jeetw reserves the right to update this Privacy Policy from time to time. Changes will be managed as follows:
- Before any significant change, we will publish a notice on the platform and inform registered users by email.
- The "Last Updated" date at the top of the page always reflects the current version.
- Continued use of our platform after a policy change will be considered as your acceptance of the updated policy.
- If you do not agree with the updated policy, you should stop using the platform and request that your account be closed.
Previous versions of this policy are available upon request.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Our support team is available 24/7 to assist you in Bengali and English
We strive to respond to all privacy-related requests as quickly as possible and with full transparency. Thank you for trusting jeetw.